Website AI Usage Policy

1. Overview and Purpose

This Website AI Usage Policy outlines how artificial intelligence (AI) technologies, including generative AI models, automated tools, and algorithmic systems, are integrated into our CKW Advantage website and services. We are committed to using AI responsibly, ethically, and transparently to enhance user experience while protecting user privacy, security, and data integrity.

2. Our Commitments & Ethical Standards

  • Transparency: We clearly disclose when users are interacting with AI-driven features (e.g., automated chatbots, AI content recommendations).
  • Human Oversight: Critical decisions, content reviews, and sensitive user requests remain subject to thorough human oversight and intervention.
  • Privacy & Security: User data collected or processed through AI systems is handled in accordance with our Privacy Policy and applicable data protection regulations (e.g., GDPR, CCPA).
  • Fairness & Non-Discrimination: We strive to design and implement AI systems that minimize bias and avoid unfair or discriminatory outcomes.

3. Acceptable Use of AI Features by Visitors

When interacting with AI features on our website (such as chatbots, search assistance, or interactive tools), you agree not to:

  • Input sensitive personal data, such as financial details, government ID numbers, or health information, unless explicitly requested in a secure format.
  • Attempt to reverse-engineer, jailbreak, prompt-inject, or manipulate AI models to bypass safety filters or generate unauthorized responses.
  • Use AI-generated outputs from our website to commit fraud, spread misinformation, generate spam, or engage in malicious activity.
  • Scrape, mine, or extract data from our AI models or website without prior written authorization.

4. AI Content Disclaimers & Output Accuracy

  • “As-Is” Provision: Information generated by AI on this website is provided for general informational purposes only. While we work to ensure accuracy, AI outputs may occasionally contain errors, outdated information, or inaccuracies.
  • No Professional Advice: AI-generated content on this site does not constitute legal, financial, medical, or professional advice. Users should verify critical information independently before making decisions.
  • Ownership of Inputs & Outputs: Unless stated otherwise, inputs submitted to public AI features and the resulting outputs are subject to our standard website [Terms of Service].

5. User Data & Model Training

  • Data Usage: We process user inputs to deliver requested services, improve feature functionality, and ensure safety and performance.
  • Model Training Policy: We do not sell user personal data or input logs to third parties. If we use user data to fine-tune internal models, we anonymize and aggregate it to safeguard individual privacy.

6. Updates & Contact Information

We reserve the right to update this AI Usage Policy as technology, legal requirements, and operational practices evolve. Changes will be posted on this page with an updated effective date.

If you have questions, concerns, or feedback regarding our use of AI technologies, please contact us at: